You've decided something needs to change.
Your lease is coming up, your team has grown. And the space that made sense two years ago is creating friction you didn't expect.
Maybe you've already started looking at options and you're finding that the decisions in front of you are more complex, more consequential, and more permanent than they first appeared.
You need clarity on what your business actually needs from its next workspace, written down and owned by you, before anyone else's agenda enters the room.
The Workspace Strategy Intensive™
One Workspace Brief, in three parts.
A single document that your designer, your agent, your landlord, and your leadership team can all work from.
Vision
Where the business is going, and what the building needs to do to get it there. Business drivers, objectives, and how success gets measured, established before the design conversations start.
Strategy
Understanding brand, culture and how your team actually works. What the current space is doing to them, and what needs to change. Not assumptions. Evidence, gathered directly from your people.
Function
Requirements a designer, an agent, or a landlord can actually price and plan against. Space schedule(s), adjacencies, workflow, systems, and anything specific to your business that a generic layout would miss.
This document changes the dynamic of every conversation that follows.
You can stop responding to what other people need you to decide, and start working from complete clarity.
WHAT'S INVOLVED
Twenty working days, fully facilitated. One day on site with you, in week three.
1. An anonymous online workplace performance survey for your whole team to provide feedback.
2. An executive vision questionnaire, plus facilitated follow up session with your leadership team, before the workshops, to review survey responses.
3. Two facilitated staff engagement workshops, capped at fifteen in each.
4. An operational focus group with the people who know how the building actually runs day to day.
5. A walkthrough to show me what your space currently looks like (deliberately after the workshops) and to assess current and future filing, tech and specialist requirements.
Everything is recorded and transcribed. Nothing important depends on what I managed to write down while also running the room.
At the end of the four weeks, you'll have the complete brief, handed over in an online session where we go through it together.
You'll also receive The Workspace Fit-out Roadmap at the start of the process. It's the full nine-step map of the briefing, design and delivery sequence - so before the workshops begin, you already understand where you are, what comes next, and what to watch for at every stage after the brief is complete.
What it costs you in time: around 20 minutes of each team member's time for the online survey, and one 90-minute workshop. Three 60-minute sessions online with you and your decision-makers. The rest runs without you.
WHO THIS IS FOR:
You're at a commitment moment. One of three:
You're signing a lease. You're choosing between buildings, or deciding whether to move at all. Nothing is signed yet.
You're refurbishing an existing tenancy. You've decided to stay and improve. But the risk is putting serious money into a building that may be the right solution for the short term, but not for the longer term.
You're fitting out new premises. The building is bought, leased or being built. What goes inside it is still open. Is the scope based on assumption or have you asked what the team really needs?
You run somewhere between five and fifty people. The money at stake is yours, not a corporate budget allocation. You have a team with opinions, some of them contradictory, and no neutral way to work out which of them matter.
This is not for you if your project is already in design documentation or on site. This is a pre-commitment process. It's most valuable before the decisions are locked in, not after.
THE QUESTION EVERYONE ASKS:
Won't my designer do a brief?
Most will, and some do it well. Three things are worth knowing before you rely on it.
By the time a designer is appointed, the two decisions carrying the most financial weight, which building and how much of it, are usually already made. A brief written at that point documents choices rather than informing them.
It's also written by the person whose scope it defines. No criticism intended. It's simply a structural fact about who is holding the pen.
A brief from me arrives before you appoint anyone, belongs entirely to you, and travels with you to whoever you engage next. If you already have a designer you trust, take it to them. They'll be pleased. Briefing is the least profitable and most frequently under-resourced part of their job, and nobody has ever been annoyed to be handed a clear one.
The Workspace Strategy Intensive™
One Workspace Brief, in three parts. NZ$7,500 including GST
A single document that your designer, your agent, your landlord, and your leadership team can all work from.
Payment is in two parts:
50% deposit to book and confirm your dates.
50% balance after 30 days, charged automatically to the same card.
Two things sit outside the base fee, both will be quoted and agreed before booking:
1. Travel and accommodation outside Auckland, on-charged at cost.
2. Additional workshops or a second on-site day if your team size needs them.
Outside Auckland, team bigger than 30, a pressing deadline, or more questions? ENQUIRE HERE
Not sure this is the right next step?
If you're still weighing whether to move, stay, or refurbish, start with The Diagnostic™
One structured sixty-minute session, a written summary, and the full Workspace Fit-out Roadmap. Learn more here
A note on independence...
Hi, I'm Rachel and I have no commercial interest in what you decide to do with your workspace.
I am not the agent, the designer, the project manager, or the builder. I don't receive referral fees, procurement margins, or commissions from any of the parties you may engage after this conversation. My only commercial relationship with you is the one you're paying for directly.
That matters. Because the brief is shaped by what your business actually needs, not by what anyone else needs you to decide.
In over 20 years, across more than 100 workspace projects, the most expensive mistakes I've seen have not been made by careless business owners. They've been made by capable, intelligent people who moved too quickly with incomplete information and the wrong advisors in the room.
This process changes that dynamic. So that you get what your business actually needs from its workspace.
